Primary Role: Customer empathy, comprehensive understanding of customer needs.
Translate business needs into actionable AI-driven solutions. Lead requirement gathering, stakeholder alignment, and workflow optimization for Adobe AI implementations. Support clients in adopting generative AI to enhance business processes and creative workflows.
Strategic Leadership
- Lead cross-functional teams in requirements elicitation, definition, and prioritization to drive innovative AI-powered solutions.
- Forge requirement clarity, alignment, and consensus amongst all business, technical, and leadership stakeholders.
- Understand the customer’s needs better than the customer.
Client Engagement
- Establish trusted advisor relationships with key stakeholders by demonstrating deep expertise Adobe technology, and methodical delivery.
- Translate complex technical capabilities into clear functional and non-functional requirements tailored to customer use cases
- Facilitate workshops and story refinement sessions to help clients prioritize high-value use cases for generative AI implementation
Solution Development
- Collaborate with Adobe product teams & technical consultants to validate technical feasibility of generative AI solutions that address clients' unique challenges and requirements
- Design scalable techniques from requirements gathering, development, through quality assurance to ensure quality solutions are delivered.
- Facilitate change management required by the implementation of Adobe GenAI solutions.
Qualifications
Experience & Education
- Graduate with 5+ years of experience in business analysis/consulting, product ownership, consulting, or solution architecture, with at least 3 years focused on AI/ML technologies
- Proven track record of leading successful digital transformation initiatives for enterprise clients in multiple industries
- Prior experience as product owner, creative director, or content production expert is a plus.
Technical Knowledge
- Deep understanding of generative AI technologies, including large language models, diffusion models, and prompt engineering techniques
- Proficiency with Adobe's Creative Cloud, Experience Cloud, and Document Cloud products and their AI capabilities
- Working knowledge of enterprise technology architecture, data governance, and systems integration principles
Business Acumen
- Exceptional communication skills with ability to translate technical concepts into business requirements for cross functional teams.
- Strong analytical thinking with experience in agile delivery driving technology implementation
- Demonstrated ability to navigate complex organizational dynamics and drive consensus among diverse stakeholders
Location
- North America (All time zones)
Please send your resume and cover letter to hr@aftia.com . Include the job title of the role you are applying for in the subject line.